# Health Note Help Center

> Help center for Health Note

## Getting Started With Health Note

- [Getting Started with Health Note Scribe](https://help.healthnote.com/en/articles/9888906-getting-started-with-health-note-scribe.md): What is Health Note Scribe? How can I start using it?
- [Capture Your First Visit](https://help.healthnote.com/en/articles/9889011-capture-your-first-visit.md): How can I start generating notes?

## How to Use Health Note

- [Explaining Health Note to a Patient](https://help.healthnote.com/en/articles/9900078-explaining-health-note-to-a-patient.md)
- [Start Visit vs. Prep Visit](https://help.healthnote.com/en/articles/9903238-start-visit-vs-prep-visit.md)
- [Choosing a Language For The Visit](https://help.healthnote.com/en/articles/9903283-choosing-a-language-for-the-visit.md)
- [Editing Patient Information](https://help.healthnote.com/en/articles/9903351-editing-patient-information.md)
- [Recording and Pausing a Visit](https://help.healthnote.com/en/articles/9903288-recording-and-pausing-a-visit.md)
- [How to Hide or Display the Transcription During Recording](https://help.healthnote.com/en/articles/9903414-how-to-hide-or-display-the-transcription-during-recording.md)
- [Generating a Note](https://help.healthnote.com/en/articles/9900054-generating-a-note.md)
- [How to Change Pronouns in Your Notes](https://help.healthnote.com/en/articles/10185511-how-to-change-pronouns-in-your-notes.md): Personalize with a click!
- [Editing a Note](https://help.healthnote.com/en/articles/9898477-editing-a-note.md)
- [How to Adjust Your Note Style](https://help.healthnote.com/en/articles/10185464-how-to-adjust-your-note-style.md): Learn how to change note formatting and length of detail.
- [Transferring a Note into the EHR](https://help.healthnote.com/en/articles/9899843-transferring-a-note-into-the-ehr.md)
- [How to Find a Previous Note](https://help.healthnote.com/en/articles/10186303-how-to-find-a-previous-note.md)
- [Deleting Visits](https://help.healthnote.com/en/articles/9899924-deleting-visits.md)
- [Setting a Language as a Default](https://help.healthnote.com/en/articles/10180077-setting-a-language-as-a-default.md): Set a default language that best fits your patient population!
- [Use Health Note Scribe on Your Phone](https://help.healthnote.com/en/articles/10180136-use-health-note-scribe-on-your-phone.md)

## FAQs

- [How does insurance work?](https://help.healthnote.com/en/articles/14189910-how-does-insurance-work.md)
- [Does the patient have the ability to edit each question in the live questionnaire?](https://help.healthnote.com/en/articles/14189896-does-the-patient-have-the-ability-to-edit-each-question-in-the-live-questionnaire.md)
- [Does the patient have the ability to go back and edit their questionnaire after they have completed it?](https://help.healthnote.com/en/articles/14189898-does-the-patient-have-the-ability-to-go-back-and-edit-their-questionnaire-after-they-have-completed-it.md)
- [How do Google Reviews and the Net Promoter Score work?](https://help.healthnote.com/en/articles/14189907-how-do-google-reviews-and-the-net-promoter-score-work.md)
- [How does opting in / opting out work?](https://help.healthnote.com/en/articles/14189911-how-does-opting-in-opting-out-work.md)
- [How does patient messaging work? Will patients receive emails or text messages?](https://help.healthnote.com/en/articles/14189914-how-does-patient-messaging-work-will-patients-receive-emails-or-text-messages.md)
- [How quickly will the questionnaire link send if an appointment is created the day of?](https://help.healthnote.com/en/articles/14189918-how-quickly-will-the-questionnaire-link-send-if-an-appointment-is-created-the-day-of.md)
- [How to Assign Consent Forms to Patients in the Health Note Kiosk](https://help.healthnote.com/en/articles/14189925-how-to-assign-consent-forms-to-patients-in-the-health-note-kiosk.md): The function allows providers to assign consent forms to patients through the kiosk with no appointment or additional questions.
- [What questions cannot be removed from the questionnaire?](https://help.healthnote.com/en/articles/14190002-what-questions-cannot-be-removed-from-the-questionnaire.md)
- [Is Health Note HIPAA compliant?](https://help.healthnote.com/en/articles/14228800-is-health-note-hipaa-compliant.md)
- [How long will Health Note store my generated notes?](https://help.healthnote.com/en/articles/14228885-how-long-will-health-note-store-my-generated-notes.md)
- [Can Health Note transcribe other languages besides English?](https://help.healthnote.com/en/articles/14228903-can-health-note-transcribe-other-languages-besides-english.md)
- [How do I explain Health Note to my patients?](https://help.healthnote.com/en/articles/14228918-how-do-i-explain-health-note-to-my-patients.md)
- [How much does Health Note cost?](https://help.healthnote.com/en/articles/14228937-how-much-does-health-note-cost.md)
- [How can I invite a friend or colleague to use Health Note?](https://help.healthnote.com/en/articles/14228950-how-can-i-invite-a-friend-or-colleague-to-use-health-note.md)

## Health Note Support and Troubleshooting

- [Health Note Support Offerings](https://help.healthnote.com/en/articles/9948280-health-note-support-offerings.md)
- [Troubleshooting Your Microphone on Your Desktop](https://help.healthnote.com/en/articles/9823547-troubleshooting-your-microphone-on-your-desktop.md): Tips to troubleshoot your microphone on computer
- [Troubleshooting Your Microphone on Your Mobile Device](https://help.healthnote.com/en/articles/9883219-troubleshooting-your-microphone-on-your-mobile-device.md)

## Manage Your Account

- [Update Your Personal Information](https://help.healthnote.com/en/articles/9902885-update-your-personal-information.md)
- [Health Note Scribe Pricing](https://help.healthnote.com/en/articles/9902969-health-note-scribe-pricing.md): Choose a plan that works for you.
- [Subscription & Refund Policy](https://help.healthnote.com/en/articles/10370299-subscription-refund-policy.md)
- [Update Payment Method](https://help.healthnote.com/en/articles/10843312-update-payment-method.md): update or change payment

## Advanced Features

- [5 Tips for Defining Templates](https://help.healthnote.com/en/articles/9945973-5-tips-for-defining-templates.md)
- [Creating a Custom Template](https://help.healthnote.com/en/articles/10064516-creating-a-custom-template.md): Make your notes more personalized!
- [Community Templates](https://help.healthnote.com/en/articles/10089049-community-templates.md): Want something different than a SOAP note?
- [Can I manually sync the data for partially completed questionnaires?](https://help.healthnote.com/en/articles/14190008-can-i-manually-sync-the-data-for-partially-completed-questionnaires.md)

## Dashboards

- [Health Note Dashboard job aid](https://help.healthnote.com/en/articles/14189904-health-note-dashboard-job-aid.md): This article provides a brief overview and description of the Health Note Dashboard controls.
- [How to Access All of the Message Templates in the Health Note Dashboard](https://help.healthnote.com/en/articles/14189920-how-to-access-all-of-the-message-templates-in-the-health-note-dashboard.md): This guide details how to access all the message templates Health Note has in its configuration. It will show which messages are manual, automatic, and telehealth, as well as their schedules.

## Athena

- [Accessing Health Note Dashboard \(SSO\)](https://help.healthnote.com/en/articles/14189392-accessing-health-note-dashboard-sso.md)
- [Appointment Confirmations job aid](https://help.healthnote.com/en/articles/14189409-appointment-confirmations-job-aid.md)
- [Appointment Ticklers job aid](https://help.healthnote.com/en/articles/14189421-appointment-ticklers-job-aid.md): This overview details what Appointment Ticklers do, how to schedule them in Athena, and how it interacts with the Health Note Dashboard.
- [Appointment Status Workflow job aid](https://help.healthnote.com/en/articles/14189428-appointment-status-workflow-job-aid.md)
- [Scheduling and Timing job aid](https://help.healthnote.com/en/articles/14189443-scheduling-and-timing-job-aid.md)
- [Copay job aid](https://help.healthnote.com/en/articles/14189872-copay-job-aid.md): This job aid shows copay workflows in AthenaNet
- [Credit Card on File job aid](https://help.healthnote.com/en/articles/14189887-credit-card-on-file-job-aid.md): This job aid shows credit card workflows in AthenaNet
- [Insurance job aid](https://help.healthnote.com/en/articles/14189939-insurance-job-aid.md): Insurance on File Function and Overview for AthenaNet
- [iPad Kiosk - Clinic Mode job aid](https://help.healthnote.com/en/articles/14190000-ipad-kiosk-clinic-mode-job-aid.md)
- [When does information sync?](https://help.healthnote.com/en/articles/14190004-when-does-information-sync.md): This article details what information syncs with Athena and when.

## About Health Note

- [About Health Note Scribe](https://help.healthnote.com/en/articles/9904263-about-health-note-scribe.md): Here's a little bit about us :\)
- [How To Give Health Note Your Feedback](https://help.healthnote.com/en/articles/9945527-how-to-give-health-note-your-feedback.md)
- [Try Out New Health Note Features!](https://help.healthnote.com/en/articles/9945681-try-out-new-health-note-features.md)

## Health Note Policies

- [Health Note Policies](https://help.healthnote.com/en/articles/9894103-health-note-policies.md)

## Release Notes

- [Health Note Scribe Release Notes Outline](https://help.healthnote.com/en/articles/10023411-health-note-scribe-release-notes-outline.md): Click on the dates for details 🚀
- [October 22, 2024 Release Notes Summary](https://help.healthnote.com/en/articles/10008595-october-22-2024-release-notes-summary.md): See what's new for the week!
- [October 29, 2024 Release Notes Summary](https://help.healthnote.com/en/articles/10059605-october-29-2024-release-notes-summary.md): See what's new this week!
- [November 4, 2024 Release Notes Summary](https://help.healthnote.com/en/articles/10074101-november-4-2024-release-notes-summary.md): See what's new this week!
- [November 11, 2024 Release Notes Summary](https://help.healthnote.com/en/articles/10105163-november-11-2024-release-notes-summary.md): See what's new this week!
- [November 19, 2024 Release Notes Summary](https://help.healthnote.com/en/articles/10157705-november-19-2024-release-notes-summary.md): See what's new this week!
- [July 9, 2025 Release Notes Summary](https://help.healthnote.com/en/articles/11737999-july-9-2025-release-notes-summary.md): See what's new!